Terms Of Payment And Delivery

Terms Of Payment And Delivery

Method of payment

We offer the following methods of payment:

 

•   Payment by bank transfer. If you choose this method of payment, you can make a bank transfer to the account on the website http://www.made-in-bulgaria-on-line.net/. When completing the order, you will receive a letter with our bank details. Your order will be executed after receipt of the amount in the store account.

•    By credit or debit card

•   PayPal

Gráficos de soluciones

Forms of delivery:

Delivery is made by the Bulgarian State Post.

The cost of delivery is:

Destination By shipping 0 - 1 kg. Per kg. or fraction Free from
Europa(outside EU) 15€ 2.5€  

 

Destination By shipping 0 - 0,5 kg. By shipping 0,5 - 10 kg Per kg. or fraction Free from
European Union 9€ 12,50€ 3,19€  
Destination By shipping Per kg. or fraction Free from
South America 12,50€ 8.85€  
North America 12,50€ 8.85€  
Asia 12,50€ 8.85€  

”Danita Bulgaria” Ltd. is not responsible for additional costs, retention or return of the goods as a consequence of the customs control of the countries referred to as a destination of the order.

 

Terms of delivery

The terms of delivery depend on the area in which you live. The terms of delivery are between 5 and 14 working days for the territory of the European Union, as from receipt of the payment confirmation. For all other destinations, please refer to the relevant post offices. The terms of delivery are approximate and ”Danita Bulgaria” Ltd. reserves the right to delay the delivery for reasons beyond company control but we always try to ensure quick and efficient receiving of the ordered products in the shortest possible period of time.

Important Note: We are not responsible for delivery on time of orders with destinations: the Canary Islands, Ceuta and Melilla, South America, North America, Asia and countries outside the European Union because of eventual retentions during the customs controls.

We are not responsible for delays in delivery due to incorrect data supplied by the customer.

”Danita Bulgaria” Ltd. is not responsible for damages to the goods caused by the transport company.

 

Right to return the products

According to the Law on Protection of Consumer rights and the rules for e-commerce, the consumer is entitled to submit a claim in case of:

  •  Identified deficiencies,
  •  Defects in the product and inconsistencies,
  •  Non-compliance with the stated trademark.
  •  The claim may be filed within 14 working days after the purchase of the goods.
  •  Within 14 days after receiving the goods, the customer has the right to return or replace the goods, if following conditions are met:
  •  Well-kept commercial appearance (the product is not broken, scratched, worn, washed, ironed, etc.)
  •  There is no damage caused by improper use.
  •  Well-kept original packaging, supplies and accessories in case included.

In case of replacement of the goods, the transport costs are paid by the customer in both directions, and they correspond to the carrier rate chosen by the customer.